Compassion
The second value a public servant need is compassion. Without empathy, there’s no way that someone can care for others who may need extra help and support. Compassion isn’t just about feeling pity, though. It’s also an understanding of what people are going through, even if you haven’t been in their shoes. And it’s about being able to put yourself in other people’s shoes. When we see things from another person’s perspective, we tend to make better decisions. So before making any decision as a public servant, ask yourself how you would feel if you were on the receiving end of your action or inaction.
Values of Effective Public Servants
Public servants know how to deliver services with responsiveness, equity, humanness, and integrity to become more effective and improve their productivity. Humanness is one of the values that should be adapted to every action in public service. This means if you rudely provide services and you aren’t friendly, people would not like it, and they might think that your service is not equitably fair if some are treated better than others just because they know who you are or maybe someone helped you in your past life. Also, delivering services without integrity will cause mistrust between Public servants and citizens. So if a Public servant wants to build credibility, he must practice these essential values such as responsiveness, equity, humanness, and integrity.
If you do so, people will trust you, and they will feel safe when dealing with government agencies. To be an effective public servant, you need more than just talent and experience; you also need to embody certain values. These values are essential, but they will also help you achieve results in the long run while gaining respect from your peers. This article lists 10 values for being an effective public servant.