Knowledge
You don’t have to become an expert in every field, but you should know as much as possible about your area of expertise. You will need at least a basic understanding of every aspect of your work. For example, if you are working on legislation related to transportation infrastructure, you must understand how transportation infrastructure works and how it affects different people and businesses. Without knowledge, you cannot effectively communicate with others or make informed decisions.
Values of Effective Public Servants
Public servants know how to deliver services with responsiveness, equity, humanness, and integrity to become more effective and improve their productivity. Humanness is one of the values that should be adapted to every action in public service. This means if you rudely provide services and you aren’t friendly, people would not like it, and they might think that your service is not equitably fair if some are treated better than others just because they know who you are or maybe someone helped you in your past life. Also, delivering services without integrity will cause mistrust between Public servants and citizens. So if a Public servant wants to build credibility, he must practice these essential values such as responsiveness, equity, humanness, and integrity.
If you do so, people will trust you, and they will feel safe when dealing with government agencies. To be an effective public servant, you need more than just talent and experience; you also need to embody certain values. These values are essential, but they will also help you achieve results in the long run while gaining respect from your peers. This article lists 10 values for being an effective public servant.