ChatOps Tools
ChatOps tools helps businesses to fulfill IT tasks by combining chat interfaces with intelligent bots, providing a platform to communicate and run commands.
Generally, there are three categories of tools for deploying a ChatOps working environment:
1. Chatbots such as AWS Chatbot and Hubot.
2. Chatroom integration tools, such as Slack and Mattermost.
3. Notification systems such as PagerDuty and Splunk On-Call.
Examples of ChatOps tools and vendors include VictorOps, StackStorm, xMatters, OpsGenie, Botkit, and many open source adaptors and bots. Most major IT ops, monitoring, and devops tools now provide chatbot integrations.
ChatOps tools should include these key features
- Multiple rooms or channels
- Video chat
- Chatbot framework
- Permissions
- Integrations to third-party applications
- Persistent and searchable history
- File sharing and storage
- Push notifications
After selecting a ChatOps tool, all the collaborators are comfortable of working in the framework’s language. For example, if your team is working on Ruby, then you might want to use Lita, which is written in the same language.
ChatOps
Some of the popular group chats like Slack and HipChat are now used commonly almost in every organization. For a more efficient and scalable method of communication, ChatOps is designed. With ChatOps we can bring teams together in a way the email and instant messaging apps never could.
In this article, we will explore what ChatOps is, its relationship with DevOps, the Benefits of ChatOps its impact on businesses, and the evolution of ChatOps with AI.