Customer Support on Twitter
- Twitter Customer Support Dataset on twitter contains 3 million tweets especially related to customer support conversations, this enormous collection is impressive.
- This dataset explores Twitter, as opposed to datasets that concentrate on more conventional channels like phone or email.
- This entails figuring out how customers feel, spotting recurring problems, and creating useful solutions.
Dataset for Chatbot : Key Features and Benefits of Chatbot Training Datasets
Chatbots rely on high-quality training datasets for effective conversation. These datasets provide the foundation for natural language understanding (NLU) and dialogue generation. Furthermore, transformer-based models like BERT or GPT are powerful architectures for chatbots due to their self-attention mechanism, which allows them to focus on relevant parts of the conversation history. Fine-tuning these models on specific domains further enhances their capabilities. In this article, we will look into datasets that are used to train these chatbots.