Demerits of Formal Communication

What is Formal Communication ?

Official communication taking place in an organisation is known as formal communication. It is related to the status or position of the sender and receiver. It generally takes place either between employees of different levels as in the case of superior-subordinate or at the same levels as in the case of two managers from different departments. It is used to communicate official information, such as orders, instructions, and other organisational information. It can be oral or written, but it is generally recorded and filed for future reference....

Merits of Formal Communication

Orderly flow of information is ensured in formal communication. Responsibilities can be fixed as the source of information can be located. Authority responsibility relationships can be maintained easily with the help of formal communication. Control over the work performance of different employees can be exercised with the help of formal communication....

Demerits of Formal Communication

This type of communication channel can be time-consuming. It acts as a hindrance to the free and uninterrupted flow of information. An impersonal manner is used to convey the information in the case of formal communication....