ER Diagram for Customer Relationship Management (CRM)
How to Design a Relational Database for Customer Relationship Management (CRM)
Designing a relational database for Customer Relationship Management (CRM) is essential for businesses looking to effectively manage customer interactions and drive growth. A well-designed CRM database organizes customer data, tracks interactions, and provides insights for better decision–making.
This article explores the key steps and best practices involved in designing a relational database for CRM, including identifying entities, defining relationships, normalizing data, and ensuring data integrity and security.