Examples of KPIs

Examples of KPIs in different fields are:

1. Business: Growth in revenue, retention of customers, and profit margin.

2. Marketing: Metrics include website traffic, conversion rates and return on advertisement spend (ROAS).

3. Human Resources: Time taken to fill open positions, employee satisfaction index and staff turnover rate.

4. Manufacturing: Production cycle time, defect rate, and overall equipment effectiveness (OEE) in manufacturing.

5. Healthcare: Mortality rate, readmission rate and patient satisfaction score.

6. Project management: The metrics include project duration, cost overruns and task completion rates.

KPI | Full Form, Importance, Types and Examples

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Full Form of KPI

KPI stands for “Key Performance Indicator”. KPIs are used by organisations, divisions, management and teams to evaluate the efficiency of business activities. To accomplish the goals and objectives of the organisation, one can also employ key performance indicators....

What is KPI?

KPI is used to measure a company’s performance in the long run. With the help of KPIs, the company can track its performance over time and make crucial changes to make sure that they are moving in the right direction. It is important because it helps in setting priorities and allocating the resources to help the companies identify their strength and weaknesses, opportunities and dangers....

Types of KPIs

1. Quantitative Indicators: The only metric used to measure quantitative indicators is a number. Quantitative indicators come in two varieties: continuous and discrete. For call centers and help desks, it may include metrics like Miles Travelled or Time Spent Per Call and they can take any value throughout a range. Complaints, accidents, and customer acquisition numbers are examples of discrete quantitative metrics that are whole numbers....

Importance of KPIs

KPIs are important in various aspects. Some of them are stated below:...

How to find Key Performance Indicators (KPI)?

It takes a systematic approach that is in line organisation’s goals and objectives to identify the best Key Performance Indicators (KPIs). The following procedures will help to properly discover and develop KPIs:...

How to measure KPIs?

The general framework for measuring KPIs is as follows:...

Examples of KPIs

Examples of KPIs in different fields are:...

How to create & develop KPI?

The following points are to be followed for creating and developing the KPIs:...