Frequently Asked Questions on ERP vs CRM-FAQ’s
1. Is CRM included in ERP?
It is not mandatory that every ERP contains CRM module.
2. Is Jira an ERP tool.
No, Jira is not an Enterprise Resource Planning (ERP) tool.
3. Can ERP replace CRM?
No, Both have some common features but ERP can’t replace CRM.
Differences between ERP and CRM
Every tech business or industry requires a system to expedite the flow of information and management of the overall process with its employees and customers. The view was to design a software solution that supports customer support with the organization’s offerings.