HEART Framework Example
HEART Framework |
Goals |
Signals |
Metrics |
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Happiness |
Users find the app helpful, fun, and easy to use. |
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Engagement |
Users enjoy app content and keep engaging with it. |
Spending more time in the app. |
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Adoption |
New users see the value in the product of new feature |
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Retention |
Users keep coming back to the app to complete a key action. |
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Task Success |
Users complete their goal quickly and easily. |
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HEART Framework in Product Management | Google HEART Framework
The HEART Framework is a product management framework developed by Google to measure and improve the user experience of products and services. It provides a structured approach to understanding and evaluating the key metrics that indicate the success or failure of a product from the user’s perspective.
Google created the HEART Framework, a thorough approach to product management that aims to assess and improve the user experience. By concentrating on five essential dimensions happiness, engagement, adoption, retention, and task performance it offers a methodical approach to assessing and enhancing product success from the viewpoint of the user. In this article, we will discuss about the HEART framework used in Product management.
Table of Content
- What is the HEART Framework?
- HEART stands for:
- What are the Origins of the HEART Framework?
- How does the HEART framework work?
- HEART Framework Example:
- What are the Benefits of the HEART Framework?
- Who Should Use the HEART Framework?
- Conclusion:HEART Framework
- FAQ’s on HEART Framework: