How does the Quality Circle Work?
The adoption of the quality circle approach includes the following steps:
1. First of all, training is provided to the employees for effective implementation of Quality Circle in the organisation. In this, employees are trained in several problem-solving tools and techniques, like 7 QC tools, 5 Whys Poka-Yoke, etc.
2. Then the Quality Circle team is formed. These are generally formed with 4 to 6 members. This team includes one supervisor, that usually acts as a facilitator. In addition, the team leader changes by rotation turn.
3. In the third step, the theme of Quality Circle is decided. It is very important to know the theme, as with this every member knows their work.
4. Generally, several projects come under one theme. The Quality Circle team has to select the project that comes first on a priority basis. The team works on that project and finds the solutions to the problems.