How to Control Your Emotions:
Emotional intelligence is the awareness and understanding of your own emotions and those of others. It entails regulating your emotions, responding appropriately to emotions in others, and maintaining good relationships.
A. Managing Relationship:
EI is critical for success in any field, but especially in people-oriented professions such as civil service. The ability to manage relationships effectively can mean the difference between a successful career and a struggling one.
There are a few key things you can do to develop your EI:
1) Become self-aware. This means understanding your own emotions and how they affect your behaviour.
2) Manage your emotions. This means being able to control your reactions, even in difficult situations. For example, if someone has upset you or has said something hurtful to you, you must take time to calm down before responding. It may also be necessary to take some time away from the situation altogether before responding.
3) Be more conscious of other people’s feelings. This means listening carefully when others talk about their problems and taking their concerns seriously.
B. Managing Stress:
Learning how to manage stress can help you feel more in control, improve your focus, and boost your productivity. Take action by asking for help or taking care of yourself.
C. Handling Conflict:
When two people disagree, it’s essential to be able to see both sides of the issue and find a resolution that is agreeable to both parties. For example, if you disagree with your coworker about who should do which task first on a project, you might offer up one idea for how they could split up the work or ask them what they think would work best.
D. Learn How to Express Yourself:
One way to develop emotional intelligence is to learn how to express yourself. This can be done through writing, painting, or other self-expression. When you express yourself, you are better able to understand your own emotions and the emotions of others.
Ways to Develop Emotional Intelligence Among Civil Servants
The Emotional Intelligence (EI) of civil servants can positively influence their ability to work effectively and produce desired results. In civil service, there is the need to be emotionally intelligent. Every civil servant should be trained to develop his or her emotional intelligence, the fact is that most of them aren’t being developed and it affects the organizations where they work negatively because if you can’t handle your emotions well, you won’t be able to work well with others, which means your colleagues will have difficulties working with you and dealing with you, which directly affects the functioning of your organization because if everyone in the organization doesn’t get along very well because of their lack of emotional intelligence then no one will be productive or have an amicable environment to work in The article discusses ways in which public servants can develop emotional intelligence (EI).