My Experience
My experience working at Fountfully was quite a unique one if I may say so myself. Having tried out a wide range of roles from editing YouTube videos and TikTok snippets to designing a website, I can say for certain that I have come out of this internship equipped with more skills than before.
For the first couple of weeks, I was tasked with mainly the filming and editing of the TikTok snippets of the actual video. I took to this role quite easily mainly because I had very friendly intern colleagues that were willing to take time and guide me whenever I had questions. One of the main issues I faced was with filming since I was clueless about what angles were good, what shots were interesting enough and more. With practice though, I found the filming process to be increasingly easier till the point where I was able to film an entire YouTube video by myself!
I edited the Hay Dairies TikTok the second day I was at work, edited and filmed the Singapore Art Museum (SAM), Bukit Timah Railway Station (BTRS) and National Design Centre (NDC) TikToks for the next few weeks when my colleagues were still around. I also had the opportunity to design YouTube thumbnails for the SAM, NDC, and Dignity Kitchen videos. These were done when I still had the option of asking other interns for their help but when their internship period was finished, I was left to do my tasks alone.
One memorable thing I did was translating and subtitling for the Dignity Kitchen video as I had to transcribe and translate the entire video from scratch especially since I had to translate it to Traditional Chinese, something I am not that familiar with.
Once I was past the halfway mark of my internship, I began on a new journey of setting up an e-commerce shop on the company’s website and creating marketing materials for the products.
Here comes one of my proudest works, the e-commerce shop on the website. The shop on the Fountfully website did not exist until I was tasked to create it from scratch. I designed the layout of the page, put in the product description, pictures, Stock Keeping Unit (SKU) numbers, stock numbers and more. I had to also ensure that the Search Engine Optimisation (SEO) of the page was fine so that the page would show up when people search for it. I did have the guidance of my boss and an example of an already set-up e-commerce store for me to refer to, but other than that, I had to rely on myself to set up the shop.
I also had to learn some basic HTML coding to improve user experience on the website, the code would show up when the customer finishes checking out their products and will thank them for their purchase and supporting the company. I also learnt about Urchin Tracking Module (UTM) parameters and utilised them when adding links on the website and other social media platforms.
Fountfully Work Experience For Internship
In the past 8 weeks, I have had the opportunity to do an internship at a social enterprise, Fountfully, where I had the chance to put the knowledge and skills I have accumulated in school to use. Although short, it was an enriching experience where I got to learn and work with colleagues from various backgrounds. Working in a small start-up that is simultaneously a social enterprise has also enabled me to experience things my friends do not in their internship.