Otter.ai Vs Fireflies.ai: Detailed Features Comparison

Here’s the key features comparison between Otter vs Fireflies:

1. Live Transcription

Otter.ai and Fireflies.ai are both popularly known for real-time transcription. When it comes to comparing live transcription, Otter is used for general meeting transcriptions. However, Fireflies is better because it comes with add-on options such as follow-up questions regarding the transcribed notes to know more about the meeting.

2. Meeting Platform Compatibility

Otter.ai is compatible with limited meeting platforms such as Zoom, GMeet, and Microsoft Teams. On the other hand, Fireflies AI is a better option. Because it’s compatible with so many meeting platforms such as Zoom, GMeet, Skype, Webex, GoToMeeting, etc.

3. Team Collaboration

Otter.ai has real-time transcription-sharing capabilities, which leads to effective team collaboration. On the other hand, Fireflies.ai has user-friendly team collaboration options that allow teammates to share transcripts, notes and easy interactions such as highlight notes, interact, and edits.

4. Integration

Otter.ai has limited integration options, such as Dropbox and Salesforce, which makes this AI transcription tool focused and an easy transcription process. However, Fireflies comes with a wide range of integrations, including Zoom, GMeet, Microsoft Teams, HubSpot, Notion, etc.

5. Languages

Fireflies are a better option when language is a big factor because they support more than 60 languages, including English, Spanish, French, Portuguese, Italian, etc., to record and transcribe meetings automatically. On the other hand, Otter.ai supports only the English language.

6. Customer Support

Otter.ai offers only email support for customers to connect for their queries and mostly provides resources, faqs, and guides that users can read to resolve their queries. Fireflies.ai provides a wide range of customer services, including live chat, email, 24/7 call support, etc, to ensure customers are satisfied and get a fast response immediately.

7. Pricing Plans

Pricing plays a crucial role in deciding which one is the best transcription tool for your needs. So let’s review both tools’ pricing plans.

Otter Pricing Plans:

1. Free Plan – $0 with 300 monthly transcription mins, 30 mins per conversion and import and transcribe 3 audio/video files lifetime.

2. Pro Plan – $10/month with 1200 monthly transcription mins, 90 mins per conversion and import and transcribe 10 audio/video files lifetime.

3. Business Plan – $20/month with 6000 monthly transcription mins, 4 hours per conversion and import and transcribe unlimited audio/video files lifetime.

4. Enterprise Plan – Custom Quote – All advanced features

Fireflies Pricing Plans:

1. Free Plan – $0 with unlimited transcriptions, 800 mins of storage and limited AI summaries.

2. Pro Plan – $10/month with unlimited transcriptions, 8000 mins of storage and unlimited AI summaries.

3. Business Plan – $19/month with unlimited transcriptions, unlimited storage and unlimited AI summaries.

4. Enterprise Plan – $39/month with advanced features.

One of the most common challenges that people face during meetings and online classes is trying to maintain focus on both taking notes and listening to the speaker. It’s a big problem that people face every day, and this is where AI Transcription tools come in as the best solution.

With an AI transcription tool, users don’t need to take notes because that tool itself understands the conversations during the meeting or online classes and takes notes accurately on your behalf so that you can read them later. So, if you’re also facing such an issue during the meeting and are unable to maintain a balance between notes and listening, then an AI transcription tool is the best-fit solution for you.

When it comes to AI transcription tools, you’ve surely heard of two popular options – Otter.ai Vs Fireflies.ai. But which one is better? This guide will help you know the key differences between them, its features, pros and cons. Which one is the best fit for your needs? By the end of this article, you’ll know exactly the potential of an AI transcription tool and which tool is best for your needs.