Pricing Plans of Freshdesk

Free: ₹0 Up to 10 agents

Growth: ₹999/agent/month, billed annually

Pro: ₹3599/agent/month, billed annually

Enterprise: ₹5699/agent/month, billed annually

Freshdesk ensures best prices for everybody’s needs. However, there are more helpdesk and ticketing software available in the market that you would want to know about. So, here we have created a quick comparison table of a few top helpdesk and ticketing software. This will give you an insight and overview of the other platforms as well.

Freshdesk

Zendesk

Zoho Desk

Helpdesk Features

  • Ticket Management 
  • Ticket Collaboration 
  • AI-powered self-service
  • Workflow automation
  • Ticket Management 
  • Ticket Collaboration 
  • Satisfaction Prediction Score
  • Live chat
  • Criteria-based ticket routing
  • Workflow automation
  • Reporting and analytics
  • Unified omnichannel support

Supported Channels

  • Email
  • Live Chat
  • Phone
  • Social media 
  • WhatsApp
  • Website
  • Web
  • Mobile
  • Social
  • Business Channels
  • Email
  • Live Chat
  • Social media
  • Web forms
  • Phone

Automation

  • Chatbot
  • Automated Workflows
  • AnswerBot
  • Automated Workflows
  • Chatbot
  • Automated Workflows

Reporting & Analytics

  • Performance Insights
  • CSAT
  • Custom Reports
  • CSAT
  • Reports and Dashboard
  • Time tracking

Trial Period

Available for 14 days

Available

Available for 15 days

Pricing Plan

Starts from ₹999 /agent/month, billed annually

Starts from ₹ 5737.20 per agent/month

Starts from ₹1,300 /user/month billed monthly

A number of platforms offer helpdesk and ticketing features and some even at the lowest price. However, not every platform is reliable and ensures your data safety. Hence, while picking the helpdesk and ticketing software for your team, compare and make wise decisions. Here, we have thoroughly talked about Freshdesk as it is one of the trusted and most preferred platforms for customer support solutions. You can visit their website and even try it for free for 14 days. The free trial will assure you about its functioning and you can upgrade your plan as per your business needs whenever you wish. Its user interface is extremely easy; businesses of all sizes enjoy its benefits and use it for maximum output.



Best Helpdesk & Ticketing Software Provider- Freshdesk

Providing customer support, and that too at a good speed, has become a task for companies. Amid such chaos, helpdesks and the ticketing system come as potential solutions. You might have heard a lot of whispers about this cloud-based software available in the market. However, unclear information may hold you back from enjoying its benefits. That’s why, here we are taking a deep dive into one of the most popular helpdesks and the ticketing system, Freshdesk, which has been helping 60,000+ businesses enhance customer services with ease.

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What is Freshdesk?

Freshdesk is a cloud-based software that is used for prioritizing and resolving tickets with a unified workspace that focuses on the right issues, moves agents quickly, and provides personalized support. You can use this software to improve your team support and connect your portal with various applications to resolve multiple business needs. Moreover, it gives you an excellent platform to answer all customers’ queries quickly at lower expenses. Hence, it improves productivity and exceeds expectations which is quite a fair deal. It’s like getting the solution to all your customer-communication woes at once. Now, let’s dig more about it and start with Freshdesk integrations. It allows you to connect with multiple platforms and enables you to work without a pause....

Top integrations built by Freshworks

Whatsapp, Slack, Shopify, Freshdesk TelephonyPartner Extension, Salesforce, Microsoft Teams, Mailchimp...

How Freshdesk can streamline your customer service?

Freshdesk is one of the high-quality products that is extremely used for managing, prioritizing, and resolving tickets at scale with a unified workspace. It manages all your tasks with its highly smart features which we have discussed below....

Pricing Plans of Freshdesk

Free: ₹0 Up to 10 agents Growth: ₹999/agent/month, billed annually Pro: ₹3599/agent/month, billed annually Enterprise: ₹5699/agent/month, billed annually...