Service Design vs Product Design
The difference between the process of Service Design and Product Design are highlighted under following points:
Service Design |
Product Design |
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Definition |
Service Design is the process of analyzing the workflows and the tasks that are performed to complete a service, and bringing in changes to improve this experience of the customer going through a Service which results in a better experience for both users and employees. |
Product design is a set of processes that collectively is about imagining a product and then bringing it into reality by designing it and iterating until the desired prototype is formed. |
Skills Required |
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Communication |
Service designer have to work on forming relationships, by facilitating discussions across departments and creating a shared understanding. |
Product Design does not include forming relationships and Product designers have a limited role in bridging the communication gap between various teams. |
Salary |
Average salary of a Service Designer in the US is about $80k |
Average salary of a Product Designer in the US is about $100k |
Lifestyle |
According to a survey, Service Designers rate their work life balance as 4.5 out of 5. |
According to a survey, Product Designers rate their work life balance as 4 out of 5. |
What is Service Design?
Services have been around forever they used to be simple but then the world got more complicated we found more and more ways for customers to interact. These complications can be seen in how many businesses deal with their customers and these complications in design can be addressed and removed with the help of Service Design. Service Design is the process of analyzing the workflows and the tasks that are performed to complete a service, and bringing in changes to improve this experience which results in a better experience for both users and employees.
In this article, we will discuss what Service Design is. What is the Importance of Service Design? And how is different from Product Design?