Steps and Required Components to Set up DevRel
Step 1: Define DevRel Goals and Objectives
- Determine the primary goals (e.g., developer adoption, community growth, feedback collection).
- Identify specific objectives (e.g., increase API usage by XYZ%, host XYZ developer events per year).
Step 2: Establish a DevRel Team
- To establish a devrel team we need to Recruit and onboard developer advocates, technical writers, and required community managers.
- Next, we need to assign roles and responsibilities within the team.
Step 3: Develop Developer-Centric Resources
- Create technical documentation.
- Write sample code, tutorials, and instructions.
- Build a developer portal or website.
Step 4: Participate in the Developer Community
- Host the required developer events (conferences, meetups, webinars, hackathons).
- Participate in relevant developer forums and online communities.
- Provide responsive developer support (email, chat, forums).
Step 5: Collect Feedback and Take Action
- Create channels for feedback (user surveys, bug tracking).
- Gather feedback from developers and bug reports.
- Collaborate with product teams to address the issues and implement required improvements.
Step 6: Measure and Report
- Define key performance indicators (KPIs).
- Monitor and measure the success of DevRel initiatives.
- Prepare regular reports on DevRel activities and their impact.
Step 7: Iterate the report and feedback and Improve
- Review and analyze feedback and performance metrics.
- Adjust DevRel strategies and activities based on insights.
- Continuously improve developer resources and support.
The Outline of the steps involved in setting up and running a DevRel program. The specific details and activities within each step will depend on the goals and resources of your company, as well as the nature of your developer community and the products or services you offer.