Tips for Exit Interviews
1. Create a Safe Environment: Ensure that the departing employee feels comfortable and safe sharing their thoughts and feedback.
2. Use Skilled Interviewers: Train HR or management staff to conduct exit interviews effectively, empathetically, and without judgment.
3. Keep it Confidential: Assure employees that their feedback will remain confidential unless there are legal or ethical reasons to disclose it.
4. Ask Open-Ended Questions: Use open-ended questions that encourage detailed responses rather than simple “yes” or “no” answers.
5. Take Action: Use the feedback received in exit interviews to drive positive changes within the organisation. Share aggregated insights with relevant stakeholders.