Top 10 AI Chatbots for Customer Support

Here’s a list of some of the best AI Chatbots for Customer Support you can consider for your business:

Let’s review each one in detail!

Ultimate AI

Ultimate is one of the top-rated AI chatbots. It not only automates the customer’s support but also allows businesses to improve CX, increase customer engagement, boost loyalty, and increase revenue. It gives customers numerous options to connect with the chatbot and resolve their queries instantly.

Key Features:

• Easy to access
• Support 109 languages
• Personalized CX
• Automate support system
• Fast responses
• No-code builder
• Third-party integration

Pricing:

Ultimate.ai offers custom pricing based on business needs.

For current pricing, please visit the official website.

Zendesk

Zendesk is another best-in-class customer support AI Chatbot on our list. Whether it’s customer satisfaction, driving revenue, automating operations, or fast scalability, Zendesk is a one-stop solution. If you want to improve your support team productivity, Zendesk will double up their performance and results.

Key Features:

• Multiple channels
• Easy to set up
• Third-party integration
• 18 languages support
• AI Agents
• Pre-built analytical dashboard
• Multiple ticket forms

Pricing:

• Suite Team – $55/month per agent
• Suite Growth – $89/month per agent
• Suite Professional – $115/month per agent
• Suite Enterprise – Custom quote
• For current pricing, please visit the official website.

HubSpot

HubSpot is a leading AI chatbot for customer service that is a great choice for modern startups. It allows your business to add on 24/7 customer support, automate operations, provide personalized solutions and generate qualified leads.

Key Features:

• Allow Customization
• Multilingual Support
• No-code Chatbot
• Pre-built templates
• Personalized support 24/7
• Detailed analytical report

Pricing:

• Starter – $20/month
• Professional – $890/month
• Enterprise – $3,600/month
• For current pricing, please visit the official website.

Intercom

If customer satisfaction is a top priority then Intercom AI chatbot is the best choice. It’s a conversational AI chatbot that can automate your customer support. It can understand customers’ needs, provide personalized solutions, genuinely interact via multiple channels, and provide tailored solutions.

Key Features:

• GPT-4 support
• Targeted messaging
• Automate repetitive tasks
• In-depth, insightful report
• Third-party integration
• Easy to set up
• Humanly responses
• Omni channel support

Pricing:

• Essential – $39/month per user
• Advanced – $99/month per user
• Expert – $139/month per user

With a 14-day free trial. No credit card is required.

For current pricing, please visit the official website.

Freshchat

FreshChat allows businesses to increase customer engagement, build loyalty, resolve their queries, improve support team productivity, and provide insightful reports for data-driven decisions. It will turn your basic support system into smart and advanced AI chat support.

Key Features:

• Provide personalized support 24/7
• Omni-channel support
• Web widget
• 33+ languages support
• Smart dashboard
• Third-party integration
• Custom report

Pricing:

• Free – $0
• Growth – $19/month per agent
• Pro – $49/month per agent
• Enterprise – $79/month per agent

It also offers a 14-day trial. No credit card is required.

For current pricing, please visit the official website.

Drift

To drive more sales and revenue, Drift is offering a top-notch chatbot. It’s a new weapon for marketing and sales teams to engage with their potential customers and generate qualified leads. It has a smart AI system that learns from customers’ feedback and gives them personalized responses.

Key Features:

• AI-driven conversational messaging
• 24/7 excellent support
• Multilingual capabilities
• Customization
• GPT-powered replies
• Real-time visitor intelligence
• Pre-built templates
• Third-party integration

Pricing:

• Premium – $2,500/month
• Advanced – Custom
• Enterprise – Custom
• For current pricing, please visit the official website.

Ada

Looking for a personal agent to handle all your customer’s support operations? Meet Ada, your personalized AI agent. It’s an AI chatbot that can easily integrate, resolve queries, support 50 languages, and increase customer satisfaction. There’s no in-house team required after setting up the Ada.

Key Features:

• No-code chatbot building
• AI agent
• 50+ language support
• In-depth analytical report
• Third-party integration
• Omnichannel support
• Customization

Pricing:

Ada offers custom pricing options based on business needs.

For current pricing, please visit the official website.

Netomi

Netomi is an enterprise-level AI chatbot which is helping thousands of global brands enhance their customers’ experience. It uses NLU models for real-time conversations and customer support automation. It is capable of delivering responses via email, chat, voice, SMS and social platforms to customers.

Key Features:

• Fully customizable AI chatbot
• Support 100+ languages
• Real-time conversations
• Enterprise-level security
• Analytical dashboard
• Third-party integration
• No-code workflow

Pricing:

It offers custom pricing options.

For current pricing, please visit the official website.

Zoho SalesIQ

Another award-winning top AI chatbot on our list is Zoho SalesIQ. It is an all-in-one platform for marketing, sales, and customer support. You can use this tool to make real-time conversations, resolve queries, offer live chat support, boost engagement, third-party integration, and provide detailed analytical reports.

Key Features:

• Advanced visitor information
• Custom widgets
• Real-time conversations
• In-depth reporting
• Third-party integration
• Drag-and-drop chatbot builder
• Chat transfer
• Omni Channels
• Email signature chat

Pricing:

• Free – $0
• Basic – $7/month
• Professional – $12.75/month
• Enterprise – $20/month

It also offers a 15-day free trial. No credit card is required.

For current pricing, please visit the official website.

a

Dixa offers a next-gen Chatbot powered by OpenAI. It has everything from easy installation, human conversational style, accurate responses, multi-language support, personalized response, and omnichannel support. It allows the customer support team to make their operations easier.

Key Features:

• Easy to set up
• Multi-language support
• Seamless human handovers
• BYO answers
• Co-pilot support
• Natural conversations

Pricing:

• Essential – $39/month
• Growth – $89/month
• Ultimate – $139/month
• For current pricing, please visit the official website.

Artificial intelligence is making a huge impact on different sectors. One such great example is the customer service industry. Now, businesses are utilizing the power of AI technology to increase their customers’ engagement and help them 24/7 resolve their queries, which overall leads to building a loyal customer base and high revenue.

Traditionally, there was an in-house human who kept engaging with customers to handle their queries. But Artificial intelligence came to automate this job. This is where an AI Chatbot for customer support comes as a great solution. These AI chatbots are specially designed to interact with your potential customers, engage them and resolve their queries.

Here, we have handpicked and reviewed the top 10 AI chatbots for customer support, their key features, pros and cons. And identify which one is best for your business. By the end of this guide, you will know exactly which AI chatbot is best for your business growth and customer satisfaction.