What is Retail Banking?

Retail banking, often known as consumer banking or personal banking, is a financial service provided to individuals rather than enterprises. Individual customers can use retail banking to manage their finances, obtain credit, and securely deposit money. Retail banks provide services such as checking and savings accounts, mortgages, personal loans, credit cards, and certificates of deposit (CDs).

Geeky Takeaways:

  • Individual consumers, rather than large institutions, are served by retail banking.
  • Savings and bank accounts, mortgages, personal loans, debit or credit cards, certificates of deposit (CDs), and other services are available.
  • Local community banks or divisions of large commercial banks can be retail banks.
  • Many fintech firms can now provide all of the same services as retail banks via internet platforms and smartphone apps.
  • While retail banking services are available to the general public, corporate banking services are exclusively available to small and large businesses and corporate entities.

Table of Content

  • Features of Retail Banking
  • How does Retail Banking Work?
  • How has Digitalization changed Retail Banking?
  • How Retail Bank Generate Income?
  • Importance of Retail Banking
  • Types of Retail Banks
  • Expanded Services in Retail Banking
  • Difference Between Retail Banking and Corporate Banking
  • Example of a Retail Bank
  • How to Get into Retail Banking?
  • Types of Retail Banking Jobs
  • Frequently Asked Questions (FAQs)

Retail Banking : Features, Work, Importance, Types & Jobs

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What is Retail Banking?

Retail banking, often known as consumer banking or personal banking, is a financial service provided to individuals rather than enterprises. Individual customers can use retail banking to manage their finances, obtain credit, and securely deposit money. Retail banks provide services such as checking and savings accounts, mortgages, personal loans, credit cards, and certificates of deposit (CDs)....

Features of Retail Banking

Retail banking includes a lot of different financial services and goods that have been tailored to meet the wants of individual customers. Some important things about retail banking are these:...

How does Retail Banking Work?

A lot of financial services companies want to be their customers’ only place to go for private banking. People expect small banks to offer basic services like cash and savings accounts, mortgages, debit and credit cards, CDs, and personal loans and lines of credit. The majority of people use local branch banking services, which offer on-site customer service for all of a person’s financial needs. Financial reps help customers and give them financial advice through local branch sites. Financial representatives are also the main people to talk to about underwriting applications for goods that can be bought with credit. Even though a customer might not use all of these retail banking services, a checking or savings account is the main one. This is a popular and safe way for people to keep their cash. Also, retail banks are a good way for people to get loans. They let people borrow money to buy expensive things like houses and cars. This lending of money can come in the form of mortgages, car loans, or credit cards. It’s an important part of the economy because it gives regular people cash, which helps the economy grow....

How has Digitalization changed Retail Banking?

The retail banking industry has changed a lot because of digitalization. It has changed how financial services are provided, accessed, and experienced. Here are some important ways that technology has changed the way people bank,...

How Retail Bank Generate Income?

The primary means that most business banks make money is through interest. As was already said, it is finished by taking money from people who have deposited it but don’t need it right now. People who store money get a certain interest rate and the peace of mind that comes with knowing their money is safe. When people put money, the bank can lend it to people who need it right away. People who borrow money have to pay it back with interest that is higher than the interest paid to people who put money. The bank can make money from the interest rate spread, which is the difference between how much interest it pays and how much interest it gets....

Importance of Retail Banking

Retail banking is important because it is a basic part of the financial system that helps people and grows the economy. These are some of the most important reasons why retail banking is important:...

Types of Retail Banks

1. Commercial Banks: People, companies, and even celebrities can use commercial banks for a wide range of banking needs. On the other hand, commercial banks are thought of as retail banks because they offer the same services to their individual users....

Expanded Services in Retail Banking

Banks are adding new products to their lines so they can offer their store customers a wider range of services. Banks now offer more than just basic checking accounts and customer service from local branch employees. They also have teams of financial advisors who offer a wider range of products and services, such as wealth management, brokerage accounts, private banking, and planning for retirement. In the 21st century, the move towards online banking has also greatly increased the options available to people who use retail banking. Customers can now get services from a number of banks through the internet and mobile apps. This means that customers don’t have to go to a local store as often to do business. Along with traditional banks that offer online services, a lot of new fintech companies have sprung up and offer the same services more easily and often at lower prices because they don’t have to pay for the costs of having traditional bank offices. N26, Monzo, and Chime are all examples of these types of banks....

Difference Between Retail Banking and Corporate Banking

Retail banking services are open to everyone, but corporate banking services are only available to businesses and other corporate groups. Also, the range of goods and services offered is different: Retail banking is focused on the customer, while corporate banking is focused on the business. Transactions in business banking are worth a lot more money than transactions in retail banking. In retail banking, the main source of profit is the difference between the margin of interest paid by borrowers and lenders. In corporate banking, the main source of profit is the interest and fees charged for the services given....

Example of a Retail Bank

Retail banks, like U.S. Bank and Bank of America, offer goods like checking and savings accounts, loans, loans for individuals, credit cards, and certificates of deposit (CDs) to regular people....

How to Get into Retail Banking?

1. Register for Entrance Examinations: Retail banking jobs may have their own tests that people can take to get hired by certain banks. Read up on the hiring process at the bank you want to work for because you might have to sign up for a written test. The banks that give these tests to hire professionals may make you study different topics in order to do well on the tests. Some examples of these areas are the English language, math skills, reasoning skills, financial knowledge, computer skills, and math skills....

Types of Retail Banking Jobs

Bank Clerk A bank clerk’s main job is to keep track of all the cash that comes in and goes out of a bank office. They answer questions from customers at the branch and make sure that people who are starting new accounts follow the Know Your Customer (KYC) rules. Bank clerks handle a lot of information and make sure that all the papers are filed properly. This is a first job, so there is a lot of duty and accountability that comes with it. Personal Banker Personal bankers work with people who go to regular banks and help them start, close, or manage their savings and checking accounts. They know what the customer wants and offer banking products that meet those needs. Personal bankers also help people plan for their retirement, apply for loans, use commercial banking goods, invest in money markets, and start money markets. One more thing that can help you become a personal banker is a degree in business management in finance or economics. Relationship Manager Relationship managers are in charge of keeping customers and building new relationships with present ones. They need to be able to communicate well and make connections in order to do this. Most of the time, they’re the only link between the user and the bank. They find out what the customer wants and make a plan to meet those goals. As long as relationship managers know a lot about the financial products that banks offer, they can easily explain those products to customers. For business clients, relationship managers find the most important employees and try to get to know them. Banking Associate A banking associate sells the bank’s plans and projects to both new and old customers. They are in charge of setting up meetings with customers, telling them about the features of the product, helping new customers start bank accounts, processing applications to close accounts, and meeting customers’ other needs. An investment banking associate’s job is to sell investors investment goods and packages. Banking associates need to be good with people and know how to help them. They should also be able to network and build groups. Investment Banker Investment banks sell stocks, bonds, and other types of property to make money. Investment bankers work for these banks. These are not banks, but a different type of financial organisation. With the help of different kinds of stocks, investment bankers try to get their clients more money. To make financial models, it’s also important to look into the market and look into past financial deals. Investment bankers often help their clients make plans for their short- and long-term finances. Loan Officer Loan officers look over loan applications and decide whether to approve or reject them. They tell people about the features of the different loans that are out there based on their needs. They help the bank and the person who wants to borrow money talk to each other. Before giving loans, loan officers look at the credit records of people who want to borrow money, talk to them about the loan terms and conditions, and check their references. To do their job well, the loan worker needs to know everything there is to know about the different types of loans their bank offers and who can get each one....

Frequently Asked Questions (FAQs)

1. What is retail banking?...