Zendesk Support Suite
Zendesk is an AI-driven service platform that’s straightforward to deploy, operate, and expand. Its out-of-the-box solution is easily adaptable to changes, empowering businesses to accelerate their operations.
Additionally, Zendesk enables businesses to harness advanced AI capabilities for their service teams, enhancing the speed and accuracy of resolving customer issues. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale.
Features:
- Has AI and automation tools to enhance user experience.
- Email, phone, live chat, training sessions, and support inquiries are accessible.
- Built in integration with mobile apps.
Pros:
- Customizable customer facing web interface.
- Suitable for a wide range of clientele.
- Multi brand support with linked accounts.
Cons:
- Data is sometimes deleted or lost without clear cause.
- Difficult to collaborate with coworkers.
- Cumbersome, tedious, and unintuitive.
Pricing: Starts at $55 and increases to $155 for the tailored package.
Website link: https://www.zendesk.com/in/
10 Best Yellow.ai Alternatives & Competitors in 2024
Yellow.ai stands as a versatile conversational AI platform that offers chatbot and virtual assistant solutions tailored for businesses across diverse sectors. In addition to its advanced natural language processing and machine learning technologies, Yellow.ai empowers organizations to streamline customer support and sales processes. It seamlessly integrates with various messaging channels, including websites and mobile apps.
Yellow.ai’s adaptable chatbots and virtual assistants are capable of performing a variety of tasks, from addressing customer inquiries to suggesting products to facilitating transactions to scheduling appointments. Moreover, Yellow.ai equips businesses with analytics and reporting tools, enabling them to gain valuable insights into user interactions and boost customer satisfaction. Despite its strengths, there are several alternatives to Yellow.ai worth exploring:
10 Best Yellow.ai Alternatives & Competitors in 2024
- 10 Yellow.ai Alternatives and Competitors in 2024
- Haptik
- Kore AI
- Verloop.io
- Intercom
- FreshChat
- IBM Watsonx Assistant
- Zendesk Support Suite
- Drift
- Genesys Cloud CX
- Qualified
- Conclusion
- FAQs – 10 Best Yellow.ai Alternatives & Competitors in 2024