- Understanding business needs, knowing how to create and manage the tools, conferring with users and studying system flow, data usage, and work processes following the software development lifecycle.
- Collaborating with the internal teams and vendors.
- Managing the program budget and communicating with all the stakeholders.
- Responsible for the strategic direction of operating systems in a company.
- Ensuring goals like customer satisfaction, and the team’s performance, safety, and quality are met.
- Creating and maintaining accurate and timely reports of program status throughout the complete program lifecycle.
Job Description (JD) for Program Manager